How do I update my email address?

You may need to update the email address they have used to register their account with. Following the steps below will allow you to do this:

• Log into the client account
• Click the avatar beside name in the top right hand corner to access the account details section
• Beside the field containing the email address click “Edit”
• Enter the email address you wish to use and press “Next”
• An email will be sent to the address you have chosen containing a verification code.
• Open the email and either copy or take note of the code.
• Paste or type the code into the “Enter Email Verification Code” field
• Press “Update Email”
• You will see a pop up saying “Email Successfully Verified”

Notes: The email verification code is only valid for 30 minutes. If you do not enter the code within this time, you will need to repeat the steps again.